I just made a purchase, when should I expect my order?
Please allow 2 to 3 business days for processing your order. Once your order is processed, a USPS tracking number will be emailed to you, standard shipping times will apply.
2.do you offer exchanges or returns?
Please see our Return and Exchange policy below for details.
3. how do i cancel an order?
Once an order is placed, it cannot be canceled. Please review our return and exchange policy below for further details.
4. I see a style is sold out, will it be restocked?
Yes, all styles will continuously restock unless a notice of discontinuation has been given.
5. What is the most natural lash?
If we had to guess, we’d say Awfdemeter! Of course, how natural the lashes actually look on you will come down to your opinion and preference.
6. What is the most dramatic lash?
Our most dramatic lash is AnDRAMAda , trust me you’ll love her!
7. does lash of titans lashes come with glue?
Sorry , they do not come with glue. We recommend the DUO glue though.
8. How do I care for my lashes to get the most uses?
There are several different ways to care for them. We recommend Micellar water, Rubbing Alcohol and/or Dawn dish liquid . YouTube videos are also highly recommended. Tweezers will also be necessary to remove dried glue from your lashes. Daily activity, proper removal and cleaning will determine the length of use you will get from your lashes.
Returns & Exchange Policy
We will gladly accept items for exchange if they were received damaged or defective in any way. If you receive a damaged item, within 48 hours, take a picture of the item(s) along with the original packing slip and email the to firstname.lastname@example.org explaining what is wrong with the item(s). After we have reviewed the situation, we will contact you with detailed instructions on how to return the item(s) and the processes we take to get your item(s) replaced. In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than them being damaged or defective. We apologize in advance for any inconvenience this may cause.
Please Note: Any order discrepancies MUST be reported within 48 hours of receiving your merchandise. Your packing slip is your proof of purchase and it must be presented for ALL discrepancies. If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY.